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Fox MC, Riddle AO, Cervantes JA, et al.
Dermatologic Surgery (2024)

JC: February 2024

This study evaluated the CAPABLE program for enhancing patient experience in Mohs dermatologic surgery through standardized communication and care protocols. The program demonstrated improvements in patient satisfaction scores and reduced anxiety through structured pre-, intra-, and post-operative patient engagement.

Take-Home Messages

  • Structured patient experience programs like CAPABLE can significantly improve satisfaction and reduce anxiety in Mohs surgery patients.
  • Standardized communication protocols throughout the surgical journey enhance patient-centered care in dermatologic surgery.

Topic

Patient Communication

Shared decision-making, patient satisfaction, health literacy

Abstract

Patient experience metrics are gaining prominence in health care. We introduce the CAPABLE survey to assess postoperative experiences of Mohs surgery patients. We sought to determine whether CAPABLE scores aligned with overall patient satisfaction in Mohs surgery. This was a cross-sectional, survey-based study of patients presenting for their first postoperative visit after Mohs surgery. The CAPABLE survey included questions on postoperative instructions, activity limitations, pain control, p...

Literature review only. This summary is an editorial interpretation and may not reflect the complete findings of the original publication. Always refer to the full-text article for clinical decision-making.